Wallet Protection
How your balance, refunds, and payments are kept safe on Maahir.
Your Maahir wallet holds your balance for bookings, refunds, and payouts. We built it around the same principle as the rest of the platform: every rupee should be traceable, and nothing should move without a clear reason.
Auditable Transaction History
Every credit, debit, hold, and adjustment to your wallet is recorded and visible in your dashboard — nothing moves without a traceable entry.
Refunds Land in Your Wallet
Approved refunds are credited to your Maahir wallet instantly, or returned to your original payment method, so cancelled or disputed bookings never leave you out of pocket.
Your Card Details Stay Off Our Servers
Online payments go directly through our payment processor — Maahir only ever stores your wallet balance and transaction history, never raw card or bank account numbers.
Disputes Are Reviewed, Not Ignored
If a booking doesn’t go as agreed, our support team reviews the booking details and timeline before releasing or holding funds — every case gets looked at.
See our Refund & Cancellation Policy or Contact Support directly.